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How To Pick A Trustworthy Furniture Removal Company

How To Pick A Trustworthy Furniture Removal Company

Picking a moving company is no easy feat. You are on the lookout for a responsible company that will take care of your belongings and move them safely. You are basically putting your home’s content in someone’s truck and hoping for the best.

The Australian removals industry is a busy one and a lot of furniture removal companies are popping left and right. Every business will tell you that they are the best but thankfully you can use this checklist to figure out if a furniture removal company is trustworthy or not.


1. Insurance Coverage

A lot can go wrong with furniture removal. Moving the items from your home to their van may be a piece of cake but there’s always a chance that something will go wrong. Your furniture might shift inside the van and crash into each other. The van might lose your address and deliver the furniture somewhere else.

Responsible furniture removal companies are prepared for anything that might happen. From start to finish, they guarantee to safeguard your items starting from your old home to your new home. When deciding if a furniture removal company is worth your time or not, make sure to ask them about their insurance policy. How much of the items are they going to cover? Under which circumstances do they consider themselves responsible?

At Giffen Furniture Removals, we provide an extensive insurance coverage for all our packages. Unlike other furniture removals Brisbane homeowners use, we insure our clients from start to finish: from removal to storage to transportation.

How To Pick A Trustworthy Furniture Removal Company

 2. AFRA Accreditation

The Australian Furniture Removers Association (AFRA) exists to help regulate the removals industry. They are consulted by government departments before making decisions in the industry. Working with a furniture removal company that is also part of AFRA ensures you the best level of professionalism possible. As a proud member of AFRA, we can’t stress enough how crucial this is.

AFRA Accreditation

3. Ownership 

When deciding between an international moving company versus a locally-owned moving company, it’s always better to go with the latter. Local companies like Giffen Furniture Removals have deep roots in Brisbane and have years of knowledge that will inform their service.

Aside from knowing the area really well, local businesses have passion in service that international brands simply do not have. Local businesses typically have an intimate network of clientele and an understanding that their clients are like family, too. This idea of community adds a personal touch to the service, resulting in a more satisfying and thoughtful experience.

Giffen Furniture Removals Ownership

4. Local Knowledge and Experience 

When entrusting your furniture to someone, you want to make sure they know what they are doing. Again, this is where local ownership comes in. When you find a business that knows the area and has years of experience working with the community, you know that you are in the hands of a true expert.

The last thing you want is for your furniture removal company to add on to the stress that comes with moving places. At Giffen Furniture Removals, we are here to give you expert and proactive help all the way.

Giffen Furniture Removals Local Knowledge And Experience

5. Pricing

Some Brisbane homeowners choose furniture removalists based entirely on price. Wanting to save money is understandable but know that prioritizing price over everything else almost always leads to a bad ending.

Look for a moving company that is reasonably priced, a company that provides the right amount of protection and safety to your items in the best price possible. As with any industry, it’s better to pay a few more dollars to get a premium service rather than to skimp on payment and get the short end of the stick.

Giffen Furniture Removals Pricing

6. Safety 

Not just for your items but for their employees as well. Good furniture companies, as with any kind of business, will always be run by good people. How their internal system works as a team will reflect on how they treat your items.

If you see that a business puts safety first, both on your items and their staff, then you have 100% guarantee that the furniture removal company you picked is a good one.

Giffen Furniture Removals Safety

7. Professionalism 

At the end of the day, you are paying money not just for the service but for the whole experience. A trustworthy removalist company knows this, and strives to show their clients utmost professionalism from the inside out. This means having dedicated customer service to an extensive list of equipment and transportation to even having uniforms and great work ethic. Professionalism is kind of like a blanket; you’ll know a trustworthy removal company when you see one.

Giffen Furniture Removals Professionalism


Looking for a trustworthy furniture removal company?

Looking for a trustworthy furniture removal company? Look no further! Request an online quote with Giffen Furniture Removals, and we’ll have someone from our team call you back to discuss your needs and book your upcoming move.

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